Troubleshooting

Troubleshooting: Issues Installing eSIM

We're here to help with your eSIM installation issues. Let's troubleshoot together:

eSIM Compatibility: Is your device compatible with eSIM technology?

iOS iRoamly App Device Compatibility Failed

Operating System: Is your device's operating system up-to-date?

iOS Steps to Check Ios Version

Internet Connection: Are you connected to Wi-Fi or data? (An internet connection is essential for eSIM download and installation.)

iOS Wifi Connected

Installation Instructions: Have you followed the specific installation steps for your device?

If you've checked all these and still face issues, we sincerely apologize for the inconvenience. We're eager to resolve this for you promptly. Please reach out to us at [email protected]

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