Alo! We’re here for you.
FAQs
It's best to install your eSIM 1-2 days before your trip to ensure a smooth setup, as a reliable Wi-Fi or data connection is required for the installation process.
A traditional cell plan typically includes calls, texts, and possibly data, using a physical SIM card linked to a unique phone number. In contrast, an eSIM data package provides only data, without a phone number. iRoamly's data packages enhance eSIM-compatible devices, supporting various online activities such as emailing, social networking, Wi-Fi and video calls, web browsing, navigation, iMessaging, online gaming, and streaming. While data-only eSIMs don't have a phone number, you can still make calls and send texts using internet-based services.
eSIMs are digital SIM cards that enable devices to connect to mobile networks, eliminating the need for physical SIM cards. Without a SIM, devices depend solely on Wi-Fi. Activating an eSIM plan connects your device to a local network, providing internet access without Wi-Fi and avoiding expensive roaming fees. The convenience of eSIMs lies in their virtual management; you can buy, install, and activate them, as well as manage data plans and add-ons, all digitally through your device.
The majority of phones released in the last 3 years support eSIM functionality. For specific device compatibility, consult our eSIM compatible device list .
No, your eSIM is intended for use on a single device and cannot be reused after removal. It cannot be scanned and activated on multiple devices.
Yes, many iRoamly packages permit hotspot sharing without limitations. However, the capability depends on your device's model. Certain devices may not support eSIM hotspot sharing. We advise verifying compatibility with your phone's manufacturer for precise information.